1. From the main navigation menu, select “File” and in the dropdown menu, select “Info“. To the right of “Info” in “Account Information” pane, click on the “New Account” button.

2. After the “Auto Account Setup” window pops up, select the “Manually configure server settings or additional server types” radio button.

3. In the next window that appears, make sure the “Internet E-mail” radio button is selected.

4. The “Internet E-mail Settings” window should now appear. Enter your information as shown in following example making sure you select IMAP as your Account Type and use your entire email address as your user name. The incoming and outgoing servers should both be the same, mail.mydomain.com, where mydomian.com is your domain name, for example mail.itegritygroup.com. “Require logon using Secure Password Authentication (SPA)”, should NOT be checked.

5. Click on the “More Settings …” button.

6. Select the “Outgoing Server” tab. Check the box next to “My outgoing server (SMTP) requires authentication” and make sure the first radio button is selected, “Use same settings as my incoming mail server”.

7. Select the “Advanced” tab. You shouldn’t have to make changes to this page, but it’s a good idea to double check the settings. For IMAP, the “Incoming server (IMAP)” should be set to 143 and “Outgoing server (SMTP)” to 25.

8. At this point your email should be configured properly. Click the “OK“ button and you’ll be taken back to the “Internet E-mail Settings” window. Click on the “Test Account Settings” button and if a test email is able to be sent and received successfully then you’re finished. Click on the “Next“ button and then “Finish“ in the window that follows.

1. From the main navigation menu, select “File” and in the dropdown menu, select “Info“. To the right of “Info” in “Account Information” pane, click on the “New Account” button.

2. After the “Auto Account Setup” window pops up, select the “Manually configure server settings or additional server types” radio button.

3. In the next window that appears, make sure the “Internet E-mail” radio button is selected.

4. The “Internet E-mail Settings” window should now appear. Enter your information as shown in following example making sure you select POP3 as your Account Type and use your entire email address as your user name. The incoming and outgoing servers should both be the same, mail.mydomain.com, where mydomian.com is your domain name, for example mail.itegritygroup.com. “Require logon using Secure Password Authentication (SPA)”, should NOT be checked.

5. Click on the “More Settings …” button.

6. Select the “Outgoing Server” tab.  Check the box next to “My outgoing server (SMTP) requires authentication” and make sure the first radio button is selected, “Use same settings as my incoming mail server”.

7. Select the “Advanced” tab. You shouldn’t have to make changes to this page, but it’s a good idea to double check the settings. For POP3, the “Incoming server (POP3)” should be set to 110 and “Outgoing server (SMTP)” to 25.

8. At this point your email should be configured properly. Click the “OK“ button and you’ll be taken back to the “Internet E-mail Settings” window. Click on the “Test Account Settings” button and if a test email is able to be sent and received successfully then you’re finished. Click on the “Next“ button and then “Finish“ in the window that follows.

Note: If these setting don’t work, try using 587 in the Outgoing server (SMTP) field on the advanced tab instead of 25 as some ISPs block port 25.

If you don’t have access to your Outlook or other email client like Thunderbird, accessing your email through GoDaddy’s web interface is a convenient and easy way to access your email from anywhere in the world with an internet connection.

It’s very easy to access your Dreamhost email account through the web from any web browser anywhere in the world.

Simply navigate to http://webmail.YOURDOMAIN.com and enter your email user name and password. Remember your user name is your full email address. For example, if your email address was sjones@example.com, you’d navigate to http://webmail.example.com and enter user name sjones@example.com with your email password.

To download Thunderbird, go to http://www.mozillamessaging.com .   To install Thunderbird for Windows, simply click on the “Download Thunderbird Icon”.  If you are using Mac or another operating system, or you want to install Thunderbird in a different language, click on the link below the icon, “Other Systems & Languages” . After you’ve finished downloading and installing Thunderbird, you’ll be prompted to setup a new account to get started. For the account type, select Email Account and then click the Next button.

Thunderbird New Email Account

On the Identity screen, enter your name the way you want it to appear for recipients of your email.  Next enter the email address you are setting up in Thunderbird.

Thunderbird Identity

On the Server Information screen, choose your server type and then enter your incoming and outgoing mail server names.

Thunderbird Server Information

Next enter your Incoming and Outgoing user names.  Most email hosts (your email provider) use either your full email address as your user name or just the portion of your email address before the @ symbol.  In most cases the incoming and outgoing user names will be identical.

Thunderbird User Name

Enter the name you’d like your email account to be called in Thunderbird.  Many users simply chose to use their email address.

Thunderbird Account Name

Enter your email account password and hit OK.

Thunderbird Password

Depending on your email host, you may be ready to start using Thunderbird to send and receive your email.  However for some hosts, you’ll need to complete a few more steps.  To check to see if you’re able to receive email, click on the “Get Mail”  icon in top left corner of the main menu.  If everything works fine, you’re all set.  If not you’ll need to get more information from your email host.  I’ll demonstrate how to set alternate settings for those using GoDaddy.

In the Thunderbird main menu at the top of your screen, click on Tools and then Account Settings.  Once the Account Settings dialog box pops up, click on Outgoing Server (SMTP) in the left menu.  Next select your email address and click on the Edit button.  A new window will appear prompting you for settings.  Change the port number from the default of 25 to 80.  Click OK.

Thunderbird Outgoing Server

Now choose Server Settings from the left menu.  If you want to change how your email is stored on your hosts server you can set the properties on this page.

Click on the “Get Mail”  icon in top left corner of the main menu and if you are able to send and receive emails, you should now be set up and ready to begin using Thunderbird.

In the main menu at the top of the main window in Outlook, go to Tools–>Account Settings. In the new window that appears, make sure the “E-Mail” tab is active. Next, select the email account you want to be your default account. Outlook makes the first email in the list your default email account, so if it is already set correctly, you don’t need to change anything. To determine which email account is your default, select an account and look at the “Set as Default” icon. If it is grayed out, then the email account you have selected is your default. If it is black, then it is not. To make an account your default account, select that account and click on the “Set as Default” icon. When you’re finished, hit the close button.

Outlook Default Email Setting

When sending email you don’t  always have to use your default account. Click on the “New” button to compose a new email. If you want to change the email account you’ll be sending from for this email, click on the “Account” button.  From the drop down menu, choose the email address from which you want to send your email.

One thing to be cognizant of is if you receive an email from someone addressed to one of your non-default email addresses and try to respond to it from your default email address, or any other email account other than the one it was sent to, you may receive a “505” mail returned error. For example, if an email was sent to abc@my-website.com and you directly reply to it from xyz@my-website.com, the error may occur. Some hosting companies won’t allow you to directly reply to an email using a different email address. If this happens, make sure when responding you are sending from the email address it was sent to. Outlook should automatically do this for you, but it doesn’t always happen and can be frustrating to deal with. To respond to an email from a different email account than it was sent to, simply copy the contents of the received email into an entirely new email and reply from the email account of your choice.

Managing multiple accounts in Outlook can seem unwieldy at first, but once you get into the pattern of doing it, you’ll find it easy to use.

The first step is to get your email address(es) setup with your website hosting company.  If you’ve already accomplished this please skip ahead to “Configuring Outlook”.

Adding Email Addresses To Your Web Hosting Account

The first step is to log in to your website hosting service account. Unfortunately, each website hosting company has a different interface for managing your account and the procedure you’ll need to follow to get your email up and running can varies widely. If you have trouble navigating your host’s website, the best thing to do is to either call your hosting company and ask for help or use their online help files for direction.

Because GoDaddy is the most popular hosting service today, I’ll provide a quick tutorial on how to set up your email using their website.

Use your internet browser to navigate to http://www.godaddy.com. Next, log in to the website with either your account number or user name with password. In the top navigation of the site, click on “Email” and then in the drop down choose “My Email Account”. A new sub-window will appear within the page with your email account plan options.

If you don’t already have an active email account, use a credit to create a new account. Don’t worry if this process seems a bit confusing; GoDaddy’s email account setup isn’t very intuitive. One thing to keep in mind is their are two common types of email accounts GoDaddy provides you with a standard hosting account: personal email for a single email address and a 100 email address pack. If you unintentionally choose the single email setup, you can always go back and use another credit to add a 100 pack.

At this point you’ll want to click on “Manage Account” which will take you to your email account control panel.

Once in the email control panel, click on the “add” button to create a new email address. Repeat this step for each email address you want to add.

During this process on the individual email account setup screen, you’ll notice a check box that says “Make Catchall Account”. By checking this box, you’ll make that email address the default account that receives all email sent to “any-email-address@your-domain.com”. In other words, any email directed to an email address on your domain that doesn’t have an existing address set up, will get sent to the “Catch All Account”. A Catchall account can be useful because a potential client may mistakingly enter in an invalid email address @your-domain.com thinking you received it when otherwise you wouldn’t have. The downside is, you’ll receive more junk mail because the Catchall email account will receive all email sent to any email address directed toward your domain that isn’t valid. If you’re not receiving a lot of junk mail, it’s a good idea to set the Catchall, but if you find your inbox becoming overwhelmed with spam, then it may be time to turn it off.

Anther setting to note is your mail box size. Some hosts like GoDaddy set the mailbox size default value very low, for example, 10mb. If you’re setting up a large number of email accounts and your host provides limited email account space size, you’ll need to leave yourself enough space to divide up amongst all your email accounts. If you only have a few to setup, you’ll want to increase the size. 50mb to 100mb per account is a good size to be safe.

After you’ve finished adding your new email accounts, log out of  GoDaddy and start up Outlook.

Configuring Outlook

In the main menu at the top of the Outlook screen, go to Tools–>Account Settings. A new window will popup with some options. With the “E-Mail” tab active, click on “new” the icon.

Another new window will appear prompting you to enter information about how Outlook will connect to your hosted email account and how it will appear to others receiving email from you.

User Information: Enter your name or other name as you’d like it to appear when sending email from this account.
E-Mail Address: Enter the email address of the account you are setting up.
Server Information: You’ll need to obtain this information from your website/email hosting company. For GoDaddy at the time of this writing, the account type is POP3, incoming mail server: pop.secureserver.net, Outgoing mail server (SMTP): smtpout.secureserver.net.
Logon Information: The username and password you associated with this account when creating it with your website host. Check the “remember password” box to avoid having to enter your login information everytime Outlook attempts to retrieve your email from your host (by default every 10 minutes!).  GoDaddy users should leave the “Require logon using Secure Password Authentication (SPA)” box unchecked.

When you’ve completed the information in this window, chances are you still have a few more settings to make depending on your hosting company’s email server settings, but occasionally this is all you need to do. Click on the “Test Account Settings” button to see if you can successfully send and receive email from your hosts email server through Outlook. If you don’t receive any errors and get a successful test connection, congratulations, you’re technically ready to begin using your email in Outlook. However, you’ll still want to add your information to the “General” page in the “Advanced Settings” area. For the rest of us, including GoDaddy users, there are a few more steps to complete.

First, let’s finish the “General” settings by clicking on the “More Settings” button. With the “General” tab active, complete the information requested. Once complete, you’ll need to look at the next three tab windows to make sure your settings match the instructions provided by your hosting company. Each company has their email servers setup differently, so you’ll need to know what settings to use to finish your setup in Outlook.

Again, I’ll provide the settings GoDaddy uses which could be the same as your host, but not necessarily. Choose the “Outgoing Server” tab to activate it’s window. Check “My outgoing server (SMTP) requires authentication”. Also if it’s not already ticked, check “Use same settings as my incoming mail server”.

Outlook Outgoing Server Settings

In the “Connection” tab window, you shouldn’t need to change anything. It should already be set to connect using your local area network (LAN). If not, tick the box next to this setting.

Outlook Connection Settings

Finally, activate the “Advanced” tab and set the Incoming server (POP3) to “110” and the Outgoing server (SMTP) to “80”. Make sure the “This server requires an encrypted connection (SSL)” box is unchecked.

(For non-GoDaddy users, your best bet here is to use the Outlook default settings of “110” and “25” respectively. If this doesn’t work, you can try changing the Outgoing server (SMTP) from”25″ to “26”. Sometimes the ISPs you’ll be sending email from will block port “25” in an attempt to prevent spam email and your email will inadvertently get blocked).

“Use the following type of encrypted connection” should be set to none.

The “Delivery” section settings are up to you as a matter of preference. This depends on how much space you allocated to your email account with your host. If you set your email account to have a size of 50mb or more, you may want to check the box for “Leave a copy of messages on the server”, then check “Remove from server after “10” days. This will leave a copy of all emails you receive on the email server of your host for 10 days in essence providing you a 10 day backup of all your emails in case something bad happens to your computer or Outlook were to become corrupted.

If you’ve set your email account to have a lower mailbox size limit, you’ll want to uncheck these boxes so you don’t run the risk of having too many emails pile up on your host’s email server before they can be deleted by Outlook. This way you’ll avoid reaching your mailbox size limit and producing the unfortunate event of bouncing all your new incoming emails because you’ve run out of space.

Outlook Advanced Settings

Click on the OK button to accept your settings. Now click on the “Test Account Settings” button again to make sure everything is setup correctly. If you still receive errors, you’ll need to double check all your settings to make sure they are correct according to your hosting company. If you don’t receive any errors, you should now be officially set up in Outlook to begin sending and receiving email.

To get started, use your internet browser to navigate to http://www.godaddy.com. Next, log in to the website with either your account number or user name with password. In the top navigation of the site, click on “Email” and then in the drop down choose “My Email Account”. A new sub-window will appear within the page with your email account plan options.

If you don’t already have an active email account, use a credit to create a new account. Don’t worry if this process seems a bit confusing; GoDaddy’s email account setup isn’t very intuitive. One thing to keep in mind is there are two common types of email accounts GoDaddy provides you with on a standard hosting account: personal email for a single email address and a 100 email address pack.  Click on the “use credit” link.  Next choose the domain for which you want to add your new email address and click the continue button.  After you’ve completed this step, it may not appear that anything has happened as it may still say “No Email Accounts”.  If this occurs, just wait a minute or two and refresh your browser.   If you unintentionally choose the single email setup, you can always go back and use another credit to add a 100 pack.

At this point you’ll want to click on “Manage Account” which will take you to your email account control panel.

Once in the email control panel, click on the “add” button to create a new email address. Repeat this step for each email address you want to add.

During this process on the individual email account setup screen, you’ll notice a check box that says “Make Catchall Account”. By checking this box, you’ll make that email address the default account that receives all email sent to “any-email-address@your-domain.com”. In other words, any email directed to an email address on your domain that doesn’t have an existing address set up, will get sent to the “Catch All Account”. A Catchall account can be useful because a potential client may mistakingly enter in an invalid email address @your-domain.com thinking you received it when otherwise you wouldn’t have. The downside is, you’ll receive more junk mail because the Catchall email account will receive all email sent to any email address directed toward your domain that isn’t valid. If you’re not receiving a lot of junk mail, it’s a good idea to set the Catchall, but if you find your inbox becoming overwhelmed with spam, then it may be time to turn it off.

Another setting to note is your mail box size. GoDaddy usually sets your mailbox size default value very low at 10mb. This means if you were to receive two 5mb files from a client or sender, your mailbox will become full and all future emails will bounce until you manually clear it out.  If you’re setting up a large number of email accounts, you’ll need to leave yourself enough space to divide up amongst all your email accounts. If you only have a few to setup, you’ll want to increase the size. 50mb to 100mb per account is a good size to be safe.

After you’ve finished adding your new email accounts, you’ll probably want to setup an email client on your computer to access and mange your account(s).  Two popular email clients are Microsoft Outlook and Mozilla Thunderbird.  If you’re a Windows user and have Outlook installed on your computer, [cref email-setup-microsoft-outlook click here] for setup instructions.  If you don’t want to use Outlook or you don’t have it installed, Mozilla Thunderbird is a great choice and it’s free.  For setup instructions and to learn more about Thunderbird, [cref thunderbird-email-setup click here].

In the main menu at the top of the Outlook screen, go to Tools–>Account Settings. A new window will pop-up with some options. With the “E-Mail” tab active, click on “new” the icon.

Another new window will appear prompting you to enter information about how Outlook will connect to your hosted email account and how it will appear to others receiving email from you.

User Information: Enter your name or other name as you’d like it to appear when sending email from this account.
E-Mail Address: Enter the email address of the account you are setting up.
Server Information: The account type is POP3, incoming mail server: pop.secureserver.net, Outgoing mail server (SMTP): smtpout.secureserver.net
Logon Information: Enter your username and password. Check the “remember password” box. Leave the “Require logon using Secure Password Authentication (SPA)” box unchecked.

Click on the “More Settings” button. With the “General” tab active, complete the information requested. Once complete, you’ll need to look at the next three tab windows to make sure your settings are correct.

Choose the “Outgoing Server” tab to activate it’s window. Check “My outgoing server (SMTP) requires authentication”. Also if it’s not already ticked, check “Use same settings as my incoming mail server”.

Outlook Outgoing Server Settings

In the “Connection” tab window, you shouldn’t need to change anything. It should already be set to connect using your local area network (LAN). If not, tick the box next to this setting.

Outlook Connection Settings

Finally, activate the “Advanced” tab and set the Incoming server (POP3) to “110” and the Outgoing server (SMTP) to “80”. Make sure the “This server requires an encrypted connection (SSL)” box is unchecked.

“Use the following type of encrypted connection” should be set to none.

The “Delivery” section settings should be set as follows:  Check the box for “Leave a copy of messages on the server”, then check “Remove from server after “2” days.

Outlook Advanced Settings

Click on the OK button to accept your settings. Now click on the “Test Account Settings” button  to make sure everything is setup correctly. If you still receive errors, you’ll need to double check all your settings to make sure they are correct according to your hosting company. If you don’t receive any errors, you should now be officially set up in Outlook to begin sending and receiving email.

Thunderbird New Email Account

On the Identity screen, enter your first and last name the way you want it to appear for recipients of your email.  Next enter your Red Circle email address.

Thunderbird Identity

On the Server Information screen, choose POP for server type and then enter your incoming and outgoing mail server names as shown below:

Thunderbird Server Information

Your Incoming and Outgoing user names are your full Red Circle email address.

Thunderbird User Name

Enter the name you’d like your email account to be called in Thunderbird.  Usually you’ll just use your Red Circle email address.

Thunderbird Account Name

Enter your email account password provided to you by Red Circle and hit OK.

Thunderbird Password

Once Thunderbird starts up, In the main menu at the top of your screen, click on Tools —–> Account Settings.  Once the Account Settings dialog box pops up, click on Outgoing Server (SMTP) in the left menu.  Next select your email address and click on the Edit button.  A new window will appear prompting you for settings.  Change the port number from the default of 25 to 80.  Click OK.

Thunderbird Outgoing Server

Now choose Server Settings from the left menu.  Make sure the settings below match your settings.  Once they are the same, click OK.

Click on the “Get Mail”  icon in top left corner of the main menu and if you are able to send and receive emails, you should now be set up and ready to begin using Thunderbird with your Red Circle email account.