Are you having the same problem I’m having in Captivate 4 with recording in mono but playback comes through the left speaker only.  I’m a professional sound engineer and I had to come up with a work around to reprocess the audio and then re-import, but what an unnecessary hassle.  This is a major flaw with Captivate 4.

Also, the first machine I tried installing Captivate 4 on wouldn’t allow the audio Calibrate dialog to popup (winXP).  There was no way for me to calibrate any audio source (I tried three different sound cards)  After wasting almost a full day on this, I finally decided to give up and install it on a different machine.  Now I have the mono/stereo output problem.  I couldn’t function without Adobe software, so it pains me to mention anything negative about them, but this is buggy software and was obviously released from beta too soon.  Over ambitious feature enhancement for v4?  Maybe, but not what I expected from Adobe.  I’m disappointed with the product.

Note to Adobe:  I understand why your audio Calibrate tool is simplistic in it’s design; it needs to automatically calibrate sound levels for the 90% of Captivate users that don’t know anything about audio recording and use a generic $5 microphone.  For these users it probably functions just fine.  However for those of use who use (or are thinking about purchasing) Captivate for creating professional quality e-learning systems, this Calibration tool falls well short.  We need real-time audio monitoring for more fine tune control over our input levels.  To solve the stereo/mono issue, we also need a simple toggle for stereo input or mono, not automatic handling of the input signal type.  These two features could be added to an advanced tab in the Calibration tool.  It would solve a lot of problems and allow Adobe to market Captivate 4 as including upgraded tools for professional audio recording.

Start up Outlook.

In the main menu at the top of the Outlook screen, go to Tools–>Account Settings. A new window will pop-up with some options. With the “E-Mail” tab active, click on “new” the icon.

Another new window will appear prompting you to enter information about how Outlook will connect to your hosted email account and how it will appear to others receiving email from you.

User Information: Enter your name or other name as you’d like it to appear when sending email from this account.
E-Mail Address: Enter the email address of the account you are setting up.
Server Information: The account type is POP3, incoming mail server: pop.secureserver.net, Outgoing mail server (SMTP): smtpout.secureserver.net
Logon Information: Enter your username and password. Check the “remember password” box. Leave the “Require logon using Secure Password Authentication (SPA)” box unchecked.

Click on the “More Settings” button. With the “General” tab active, complete the information requested. Once complete, you’ll need to look at the next three tab windows to make sure your settings are correct.

Choose the “Outgoing Server” tab to activate it’s window. Check “My outgoing server (SMTP) requires authentication”. Also if it’s not already ticked, check “Use same settings as my incoming mail server”.

Outlook Outgoing Server Settings

In the “Connection” tab window, you shouldn’t need to change anything. It should already be set to connect using your local area network (LAN). If not, tick the box next to this setting.

Outlook Connection Settings

Finally, activate the “Advanced” tab and set the Incoming server (POP3) to “110″ and the Outgoing server (SMTP) to “80″. Make sure the “This server requires an encrypted connection (SSL)” box is unchecked.

“Use the following type of encrypted connection” should be set to none.

The “Delivery” section settings should be set as follows:  Check the box for “Leave a copy of messages on the server”, then check “Remove from server after “2″ days.

Outlook Advanced Settings

Click on the OK button to accept your settings. Now click on the “Test Account Settings” button  to make sure everything is setup correctly. If you still receive errors, you’ll need to double check all your settings to make sure they are correct according to your hosting company. If you don’t receive any errors, you should now be officially set up in Outlook to begin sending and receiving email.

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